The Catalyst 9500 is the switch you put at the centre of a site: the aggregation or core
layer that every access switch uplinks into, and therefore the one whose failure or
misconfiguration affects everything. Technically it is the fixed-configuration high-performance
member of the Catalyst 9000 family, running Cisco IOS XE with the Network Stack software.
What deserves explaining is the commercial structure, because it is the part that surprises
people and this catalogue line names a specific tier. Cisco state the offer has three main
components: the switch hardware, a Network Stack perpetual licence, and a choice between a Cisco
Catalyst Software Subscription or a Cisco DNA subscription. The subscription - which itself
comes with a perpetual licence - is required with a hardware purchase. It is not optional, so a
quotation showing hardware alone is not a complete price.
The choice between the two subscription types is the decision worth getting right, and Cisco
are explicit about the difference. The Catalyst Software Subscription for Switching includes
base software and hardware support at both the Essentials and Advantage tiers - and if you take
Advantage, it also includes Identity Services Engine licences, with the quantity depending on
the switch model. For the Catalyst 9500, that is ten endpoint sessions per Catalyst Advantage
licence. The Cisco DNA software subscription, by contrast, includes base support for software
only and not hardware, delivering a one-hour TAC response objective for severity 1 and 2 service
requests, and it does not include ISE licences at all.
Read that carefully, because it inverts an intuition. The DNA subscription buys a faster
software support response; the Catalyst subscription buys hardware support and identity
licences. Cisco note that the feature content and the tier levels - Essentials and Advantage -
are the same either way. So the question is not which gives more features but which support and
licensing package you actually need: if the site has no separate hardware support contract, the
Catalyst subscription is covering something the DNA one does not, and if the site is deploying
802.1X or network access control, those bundled ISE sessions have real value.
Both options include the switch hardware coupled with Cisco IOS XE and the Network Stack
software, and both are ordered through Cisco Commerce Workspace as an Essentials or Advantage
subscription. We set this out line by line in a quotation - hardware, network stack, subscription
type and tier, term, and what support each part carries - so the renewal in three years is not a
surprise. Model, port configuration and uplink type are specified against the aggregation
requirement and the access switch count.